FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 2-15 days (Depending on your location). Tracking numbers will be updated no later than 3-5 days after your order has been SHIPPED. 

I am not in love with my order, can it be returned? What if there is an issue?
All products are 100% quality checked before leaving our warehouse. All sales are considered final once shipped. Please "Contact Us"with all details as each situation is different. We promise to work with you within our reasoning. 

Can I cancel my order?
You are able to cancel your order with no penalty before it ships! YOU MUST cancel your order before it ships. If the item is already shipped, consider the product as a gift to yourself.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 6-15 business days. FREE SHIPPING is ONLY inside the U.S.A. International Shipping is not Free!

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.